{"id":16821,"date":"2026-06-11T11:05:09","date_gmt":"2026-06-11T09:05:09","guid":{"rendered":"https:\/\/stage.acl.at\/?p=16821"},"modified":"2026-06-12T21:47:57","modified_gmt":"2026-06-12T19:47:57","slug":"hervis","status":"publish","type":"post","link":"https:\/\/www.acl.at\/en\/referenzen\/hervis\/","title":{"rendered":"Referenz Hervis"},"content":{"rendered":"<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mq7sg6fl-9d4ce597b40fcf28165f631865b40396\">\n#top #wrap_all #main .acl-hero-banner .acl-hero-banner-wrapper{\nbackground:linear-gradient(to right, rgba(239,139,0,0.07), rgba(149,213,247,0.09), #ffffff);\n}\n<\/style>\n<div id='av-mq7sg6fl-9d4ce597b40fcf28165f631865b40396'  class='acl-hero-banner avia-section main_color   avia-builder-el-0  el_before_av_section  avia-builder-el-first container_wrap fullsize'  ><div class='acl-hero-banner-wrapper'  style='background:linear-gradient(to right, rgba(239,139,0,0.07), rgba(149,213,247,0.09), #ffffff);--min-height:20vh;--min-height-mobile:20vh;'>\n                        <div class='container acl-hero-banner-inner acl-hero-banner-has-image acl-hero-banner--right av-animated-generic pop-up' style=''><div class='acl-hero-banner-content'><div class='acl-hero-banner-pill'> <span data-av_svg_icon='dot' data-av_iconset='svg_entypo-fontello'><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"7\" height=\"32\" viewbox=\"0 0 7 32\" preserveaspectratio=\"xMidYMid meet\" aria-labelledby='av-svg-title-1' aria-describedby='av-svg-desc-1' role=\"graphics-symbol\">\n<title id='av-svg-title-1'>Dot<\/title>\n<desc id='av-svg-desc-1'>Dot<\/desc>\n<path d=\"M3.52 12.48q1.472 0 2.496 1.024t1.024 2.496q0 1.408-1.024 2.464t-2.496 1.056-2.496-1.056-1.024-2.464q0-1.472 1.024-2.496t2.496-1.024z\"><\/path>\n<\/svg><\/span> <span>Ordermanagement &amp; Customer Service<\/span><\/div><div class='acl-hero-banner-subtext'><p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-17849\" src=\"https:\/\/stage.acl.at\/wp-content\/uploads\/2026\/05\/Logo-Hervis_900x700.png\" alt=\"\" width=\"250\" height=\"126\" \/><\/p>\n<ul>\n<li><strong>Kunde seit:<\/strong> 2014<\/li>\n<li><strong>L\u00f6sungen im Einsatz:<\/strong>\u00a0<a href=\"https:\/\/stage.acl.at\/loesungen\/ordermanagement\/\">ACL insight<\/a>, <a href=\"https:\/\/stage.acl.at\/loesungen\/it-infrastruktur-betrieb\">IT-Betrieb<\/a>,\u00a0<a href=\"https:\/\/stage.acl.at\/loesungen\/customerservice-support\">Customer Service<\/a>,\u00a0<a href=\"https:\/\/stage.acl.at\/loesungen\/debitorenmanagement\">Debitorenmanagement<\/a><\/li>\n<\/ul>\n<\/div><\/div><div class='acl-hero-banner-image'><img class='avia_image' style='object-position:center;--object-fit:cover' src='https:\/\/www.acl.at\/wp-content\/uploads\/2026\/05\/Presse-Hervis-Fohnsdorf-2-1030x620.webp' alt='' \/><\/div><\/div>\n                    <\/div><\/div>\n<div id='av_section_1'  class='avia-section av-3223tit-6205709a4e977ef3e02bbfc4501aee95 main_color avia-section-default avia-no-border-styling  avia-builder-el-1  el_after_hero_banner  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-16821'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-2epwwmt-035e0013630eaeafae566e589ec2288a sc-av_one_half av-equal-height-column-flextable'><div  class='flex_column av-2epwwmt-035e0013630eaeafae566e589ec2288a av_one_half  avia-builder-el-2  el_before_av_one_half  avia-builder-el-first  first flex_column_table_cell av-equal-height-column av-align-middle'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mq7sjw5n-94258972d488b1eb9dd71ef4dd19bdd9\">\n.acl-heading.av-mq7sjw5n-94258972d488b1eb9dd71ef4dd19bdd9 .acl-heading-title{\ntext-transform:none;\n}\n.acl-heading.av-mq7sjw5n-94258972d488b1eb9dd71ef4dd19bdd9 .acl-heading-part2{\ncolor:#F0A844;\n}\n<\/style>\n<div  class='acl-heading av-mq7sjw5n-94258972d488b1eb9dd71ef4dd19bdd9 acl-heading-left  avia-builder-el-3  avia-builder-el-no-sibling'><h2 class='acl-heading-title'  itemprop=\"headline\" ><span class='acl-heading-part2'>Cross-Channel-L\u00f6sung <\/span> <span class='acl-heading-part3'>f\u00fcr modernen Sporthandel<\/span><\/h2><\/div><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-23o0x1x-2e25122634fb692190629c6a6cb28982 av_one_half  avia-builder-el-4  el_after_av_one_half  avia-builder-el-last  flex_column_table_cell av-equal-height-column av-align-middle'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mq7sm5m8-bcd08bd8b3ea51c8745dfe2a9a45f8a6\">\n#top .av_textblock_section.av-mq7sm5m8-bcd08bd8b3ea51c8745dfe2a9a45f8a6 .avia_textblock{\ncolor:#666666;\ntext-align:center;\n}\n<\/style>\n<section  class='av_textblock_section av-mq7sm5m8-bcd08bd8b3ea51c8745dfe2a9a45f8a6'   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p style=\"text-align: left;\">Der gr\u00f6\u00dfte \u00f6sterreichische Sporth\u00e4ndler HERVIS zeichnet sich durch hohe Sortimentskompetenz in den Bereichen Sport und Mode sowie durch ein ausgewogenes Serviceangebot und qualifizierte Fachberatung aus. Mit den \u201aFuture-Stores\u2018 bietet HERVIS seinen Kund:innen seit 2013 ein Einkaufserlebnis der ganz besonderen Art: Die Kund:innen k\u00f6nnen frei w\u00e4hlen, wo und wann sie kaufen \u2013 ob direkt im Store, online oder mobil. ACL ist als Dienstleisterin bei der technischen Umsetzung und konsequenten Weiterentwicklung der Cross-Channel L\u00f6sung mit an Board.<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_2'  class='avia-section av-1oke0l1-8dd5e7cf8267a5ad46f015e9818b23ff main_color avia-section-default avia-no-border-styling  avia-builder-el-6  el_after_av_section  avia-builder-el-last  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-16821'><div class='entry-content-wrapper clearfix'>\n<div  class='avia-button-wrap av-11kehlh-ee15d5c7cb2dd211cf7df97aded53eb2-wrap avia-button-left  avia-builder-el-7  el_before_acl_heading  avia-builder-el-first'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-11kehlh-ee15d5c7cb2dd211cf7df97aded53eb2\">\n#top #wrap_all .avia-button.av-11kehlh-ee15d5c7cb2dd211cf7df97aded53eb2{\nbackground-color:#fef7ee;\nborder-color:rgba(240,168,68,0.35);\ncolor:#f0a844;\nborder-style:solid;\nborder-width:1px 1px 1px 1px;\ntransition:all 0.4s ease-in-out;\n}\n#top #wrap_all .avia-button.av-11kehlh-ee15d5c7cb2dd211cf7df97aded53eb2:hover{\nbackground-color:#fef7ee;\ncolor:#f0a844;\ntransition:all 0.4s ease-in-out;\n}\n#top #wrap_all .avia-button.av-11kehlh-ee15d5c7cb2dd211cf7df97aded53eb2 .avia-svg-icon svg:first-child{\nfill:#f0a844;\nstroke:#f0a844;\n}\n#top #wrap_all .avia-button.av-11kehlh-ee15d5c7cb2dd211cf7df97aded53eb2:hover .avia-svg-icon svg:first-child{\nfill:#f0a844;\nstroke:#f0a844;\n}\n<\/style>\n<a href=''  class='avia-button av-11kehlh-ee15d5c7cb2dd211cf7df97aded53eb2 av-link-btn avia-icon_select-no avia-size-small avia-position-left'   aria-label=\"Integrierte E-Commerce L\u00f6sung\"><span class='avia_iconbox_title' >Integrierte E-Commerce L\u00f6sung<\/span><\/a><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-upbljp-ab099c215df66becd90ce7ab33efbed1\">\n.acl-heading.av-upbljp-ab099c215df66becd90ce7ab33efbed1{\nmargin:10px 0 10px 0;\n}\n.acl-heading.av-upbljp-ab099c215df66becd90ce7ab33efbed1 .acl-heading-title{\ntext-transform:none;\n}\n.acl-heading.av-upbljp-ab099c215df66becd90ce7ab33efbed1 .acl-heading-subtitle{\nmargin-bottom:10px;\n}\n<\/style>\n<div  class='acl-heading av-upbljp-ab099c215df66becd90ce7ab33efbed1 acl-heading-left  avia-builder-el-8  el_after_av_button  el_before_acl_card_slider'><h2 class='acl-heading-title'  itemprop=\"headline\" ><span class='acl-heading-part1'>ACL insight<\/span><\/h2><\/div>\n<div id='acl-card-slider-1' class='acl-card-slider acl-layout-row' data-columns='2' data-total='2' data-gap='24'><div class=\"acl-slider-viewport\"><div class=\"acl-slider-track\"><div class='acl-card-item'><div class=\"acl-card-inner\"><div class='acl-card-icon' style='background-color: #f0a844;'><span class='acl-card-svg-icon' style='color: #FFFFFF;' data-av_svg_icon='settings' data-av_iconset='svg_acl-icons'><svg style=\"fill: none !important;\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\"  stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" preserveaspectratio=\"xMidYMid meet\" aria-labelledby='av-svg-title-3' aria-describedby='av-svg-desc-3' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-3'>Settings<\/title>\n<desc id='av-svg-desc-3'>Settings<\/desc>\n  <path fill=\"none\" d=\"M12.22 2h-.44a2 2 0 0 0-2 2v.18a2 2 0 0 1-1 1.73l-.43.25a2 2 0 0 1-2 0l-.15-.08a2 2 0 0 0-2.73.73l-.22.38a2 2 0 0 0 .73 2.73l.15.1a2 2 0 0 1 1 1.72v.51a2 2 0 0 1-1 1.74l-.15.09a2 2 0 0 0-.73 2.73l.22.38a2 2 0 0 0 2.73.73l.15-.08a2 2 0 0 1 2 0l.43.25a2 2 0 0 1 1 1.73V20a2 2 0 0 0 2 2h.44a2 2 0 0 0 2-2v-.18a2 2 0 0 1 1-1.73l.43-.25a2 2 0 0 1 2 0l.15.08a2 2 0 0 0 2.73-.73l.22-.39a2 2 0 0 0-.73-2.73l-.15-.08a2 2 0 0 1-1-1.74v-.5a2 2 0 0 1 1-1.74l.15-.09a2 2 0 0 0 .73-2.73l-.22-.38a2 2 0 0 0-2.73-.73l-.15.08a2 2 0 0 1-2 0l-.43-.25a2 2 0 0 1-1-1.73V4a2 2 0 0 0-2-2z\"\/>\n  <circle fill=\"none\" cx=\"12\" cy=\"12\" r=\"3\"\/>\n<\/svg><\/span><\/div><h4 class=\"acl-card-title\">Ganzheitliche Servicierung<\/h4><p class=\"acl-card-subtitle\" style='color: #F0A844;'>egal ob offline oder online<\/p><div class=\"acl-card-desc\"><p>Die Expert:innen von HERVIS bauen f\u00fcr die digitalen L\u00f6sungen ihrer \u201aFuture Stores\u2018 auf die Unified Commerce Plattform <a href=\"\/en\/loesungen\/ordermanagement\/\">ACL insight<\/a>. Dabei kommt neben dem zentralen Modul Ordermanagement\u00a0 auch das Cross-Channel-Modul zum Einsatz. \u00dcber die Applikation haben Filialmitarbeiter:innen die M\u00f6glichkeit, unterschiedliche Online Services abzuwickeln. So k\u00f6nnen Kund:innen beispielsweise Ware im Store online bestellen (\u201eOrder from Store\u201c), online bestellte Ware im Store abholen (\u201eClick &#038; Collect\u201c) oder retournieren (Return in Store). Die Filiale wird somit nahtlos in eine ganzheitliche Customer Journey integriert, um den Kund:innen an jedem Vertriebskanal \u2013 egal ob offline oder online \u2013 bestm\u00f6glich zu servicieren. Im Hintergrund arbeitet ACL insight vollintegriert mit den umliegenden Drittsystemen.<\/p>\n<\/div><\/div><\/div><div class='acl-card-item'><div class=\"acl-card-inner\"><div class='acl-card-icon' style='background-color: #f0a844;'><span class='acl-card-svg-icon' style='color: #FFFFFF;' data-av_svg_icon='globe' data-av_iconset='svg_acl-icons'><svg style=\"fill: none !important;\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\"  stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" preserveaspectratio=\"xMidYMid meet\" aria-labelledby='av-svg-title-4' aria-describedby='av-svg-desc-4' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-4'>Globe<\/title>\n<desc id='av-svg-desc-4'>Globe<\/desc>\n  <circle fill=\"none\" cx=\"12\" cy=\"12\" r=\"10\"\/>\n  <line x1=\"2\" x2=\"22\" y1=\"12\" y2=\"12\"\/>\n  <path fill=\"none\" d=\"M12 2a15.3 15.3 0 0 1 4 10 15.3 15.3 0 0 1-4 10 15.3 15.3 0 0 1-4-10 15.3 15.3 0 0 1 4-10z\"\/>\n<\/svg><\/span><\/div><h4 class=\"acl-card-title\">Internationale Skalierung<\/h4><p class=\"acl-card-subtitle\" style='color: #F0A844;'>f\u00fcr 7 L\u00e4nder<\/p><div class=\"acl-card-desc\"><p>Im internationalen Kontext nutzt Hervis seine Filialen in CEE nicht nur als Kundentouchpoint sondern auch als zentralen Fulfillment-Punkt, um Online-Auftr\u00e4ge von der Filial-Fl\u00e4che weg bereitzustellen. Innerhalb weniger Monate wurde ACL insight auch f\u00fcr die Stores der L\u00e4nder \u00d6sterreich, Deutschland, Tschechien, Ungarn und Slowenien, Rum\u00e4nien und Kroatien bereitgestellt.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Die Sportexpert:innen von Hervis n\u00fctzen ihre CEE Filialen als Mini-Verteilzentren f\u00fcr Online Bestellungen. ACL insight ist f\u00fcr das Fulfillment daf\u00fcr in rund 250 Filialen im Einsatz!<\/p>","protected":false},"author":5,"featured_media":17849,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[106],"tags":[116],"class_list":["post-16821","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-referenzen","tag-sport-freizeit"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Referenz Hervis<\/title>\n<meta name=\"description\" content=\"Hervis n\u00fctzt ihre Filialen als Mini-Verteilzentren f\u00fcr Online Bestellungen. 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